Get online support
Hi Im expriencing very weird situation here.
The Ping result is very good and speed test result is super!!
But every time I playinng game mostly League of legend and PUBG Online.
I have intermittent delay like 2~3 second everytime I playing.
And I found out when i have a delay there was a no reponse ping.
also CRC error comes up in the modem status.
what I have tried to fix is below
- change modem router : Cisco 857w with adsl2+ module, tp-link new modem.
- turn off Wifi modeule so i can check only LAN connection.
- only adsl line attached on telephone socket.
Please see attched modem status photo below.
this is being taken after power recyle 5 minute ago.
Hi @leekangdal,
Welcome to the community!
Is your PC/Laptop connected via Wireless Connection (Wi-Fi) when you play League of Legends or PUBG?
If Yes, have you tried playing while PC/Laptop connected via LAN/Ethernet Cable?
I'd like to check your connection. Kindly, PM me your account details (username/customer ID or contact number associated with the account)
Cheers!
Hi @leekangdal,
Welcome to the community!
Is your PC/Laptop connected via Wireless Connection (Wi-Fi) when you play League of Legends or PUBG?
If Yes, have you tried playing while PC/Laptop connected via LAN/Ethernet Cable?
I'd like to check your connection. Kindly, PM me your account details (username/customer ID or contact number associated with the account)
Cheers!