TPG Community

Get online support

Internet Connection inconsistent

Highlighted
Level 1

I have been having trouble using ZOOM which I do frequently. The image frezes or buffers a lot and sometimes a notice pops up to tell me "your internet connection is weak".  

What can be done to fix this problem?

1 REPLY 1
Highlighted
Moderator

Hello jmitchell1950,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download