Internet Dropout

emmajlee
Level 2

Our internet connection has been dropping out intermittently for nearly a week now. The speed is fine when it actually works! I have rebooted the modem but it made no difference.

1 REPLY 1
BasilDV
Moderator

Hi @emmajlee

 

We'd like to check if there's a fault within the line that's affecting your service.

 

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV