TPG Community

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Internet Minto issue

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Level 2
There is no NBN internet connection at my home for last 3days.I am living in Minto NSW.What I have to do next?.I tried customer care and not picking calls.No response for email.
1 REPLY 1
Moderator

Hi @robinv12010,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that the issue has been escalated to our Provisioning Team.

 

We have also received your query on Facebook and one of our specialists is chasing this matter.

 

Further updates will be provided via Facebook as soon as it becomes available.

 

Let us know should you have further queries. Thank you.