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Internet NBN not working

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Level 1a
My internet has not been working since last night. Prior to that it is been very slow. I think I need to get on a higher plan.
1 REPLY 1
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Moderator

Hi 39tucabia,

 

You can upgrade your plan online just access to the webportal

https://community.tpg.com.au/t5/Broadband-Internet/Changing-NBN-Plans-through-My-Account/m-p/6962#M3...

If you lose internet, Could you make sure the NBN device is powered and all lights are green?