ADSL Plan Change

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Level 1b

I now have two people working from home and sharing the same internet data My current 200Gb Plan is about to be shaped. I have been trying relentlessly to get in contact with somene there that can assit me in changing my current plan to 500gb.

 

Ive tried Calling , Using the On Line Chat Option, and E Mailing Support 

 

I have also tried to change the Plan under my Account but the only Option I get it to sign up for NBN which is not available unitl 29 May 2020.

 

Any help would be appreciated.

4 REPLIES 4
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Moderator

Hi 

 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service

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Moderator

Hi David 

Looking at your account now. 

 

Thanks 

 

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Moderator

Hi David, 

     I escalated to the sales team, and they will get in touch with you soon, to assist your request. 

Please check your Pm for the reference number. 

 

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Level 1b

Thank you for looking into this.

 

I look forward to the Sales Team contacting me