ADSL Plan Change

[Davidco]

I now have two people working from home and sharing the same internet data My current 200Gb Plan is about to be shaped. I have been trying relentlessly to get in contact with somene there that can assit me in changing my current plan to 500gb.

Ive tried Calling , Using the On Line Chat Option, and E Mailing Support 

I have also tried to change the Plan under my Account but the only Option I get it to sign up for NBN which is not available unitl 29 May 2020.

Any help would be appreciated.

[RajenS]

Hi 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service

[RajenS]

Hi David 

Looking at your account now. 

Thanks 

[RajenS]

Hi David, 

     I escalated to the sales team, and they will get in touch with you soon, to assist your request. 

Please check your Pm for the reference number. 

[Davidco]

Thank you for looking into this.

I look forward to the Sales Team contacting me