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Internet/Phone Disconnection and cancelling account

Level 1b

I want to cancel the internet and phone service for account 6521184 and stop direct debit to my account. 

I have been trying to do this for the last 2 weeks and there is no repsonse from TPG via phone, email and chat.


Please help disconnect the service and stop direct debit.

Level 1a

Could you please disconnect my account.

I'm not leaving there any more.