Internet Speed Change

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Level 1a

Called on wednesday the 30th of September about internet dropping out. Was told by the person on the phone that our speed would be upgraded to NBN 25 within 24 hours, but it has been almost 4 days since then with no change. My speed tests are still showing me 12mbps at most. Just wondering what happened with that request

1 REPLY 1
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Moderator

Hi @crimsonash 

 

Welcome to the Community!

 

We tried to locate your account using your community details to no avail.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

How do I private message (PM) in the community

 

BasilDV