Internet activated

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Level 1b
I have my nbn installed and connected to my gateway but I can’t get internet to light up green. Is it TPG that needs to activate something on their end? Why won’t it just work!!?
1 REPLY 1
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Moderator

Hello from TPG,

Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:

Full Name

Full Address

D.O.B.

I will reply ASAP on receipt of the above.

Regards

PeterW