Internet and non TPG modem

[nmccolough]

Hi my internet isn’t working. I’ve turned on the modem. But I cannot locate my modem on the list. Can I talk to someone?

[Rica_R]

Hi @nmccolough,

Welcome to TPG Community!

I would like to have a better understanding of your situation to address your request. Please PM us with your details like customer ID or username of the concerned account.

How do I private message (PM) in the community?