Hi @Panatinaikos ,
We're sad to know that you're considering to cancel the service with us. We're able to locate the account using your community details, please confirm your best contact number and preferred time tomorrow and we'll have our Account Specialists Team to contact you to discuss the details.
For reference: How do I private message (PM) in the community
We will need to arrange one of our account specialists to contact you to address the concerns raised. Please provide us your most convenient time to receive a call today or tomorrow. Thank you.