Internet connection down (17/06/2023)

[ChrisBarkh]

Hi all,

Our Internet connection is down since 15:30 today (17/06/2023). I restarted the modem a couple of times but didn't help. Has there been an problem with cables etc. in Brisbane, suburb Milton?

Thanks a lot!
Christoph

[Ahra_G]

Hi @ChrisBarkh,

Before performing any troubleshooting, we advise customers to check if their service is affected by an outage.

 Check it here: How to Check for NBN Network Outage

If your address is not listed, please send us a private message with your TPG username or Customer ID for us to run further tests with your service. 

Thanks! 

Ahra_G