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Internet connection dropping again and again

Level 2
Dear TPG Support Team,
My internet connection is unstable from last 2 months.My internet kept dropping off randomly. It was not constantly but it happened couple times a day, however, the connection could recover autimatically itself after a while.( turn off /on modem)
Currently, my son studying online from home, it is annoying if the drop off happens during the online meetings (already happened actually).
Could anyone please look into this issue and provide a solution? Thank you in advance.
Lastly, I got very bad response from last 2 months..TPG team didn't fixed up the problem. If it will continue so I personally recommend to everyone don't go with TPG because they are not listening your issues TPG team can't fix any issues. (Very poor TPG team)..they just after money only
Thank for reading

Hi @DeepSingh1985RU 


We'd like to have a better understanding of the situation and see what's causing the connection dropouts.


Please send us a private message with your account details.