Internet connection keeps dropping out

[apang11]

Hi, the connection keeps dropping out in the last few weeks in my parents' home.  Online chat is not working, how do I get help for this issue?

Regards,

Ambrose  

[BryanR]

Hi@ apang11,

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

So I can check this service for you.

To learn how to send a private message, click here.  

Thanks

Bryan