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Internet connection keeps dropping out

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Level 1a

Hi, the connection keeps dropping out in the last few weeks in my parents' home.  Online chat is not working, how do I get help for this issue?

 

Regards,

Ambrose  

1 REPLY 1
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Moderator

Hi@ apang11,

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

 

So I can check this service for you.

 

To learn how to send a private message, click here.  

Thanks

Bryan