Internet connection keeps dropping

[Azam]

Internet connection keeps dropping out. Please help.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter

[peter_k]

Hi Azam

When the Internet drops out can you tell me what the light status of the NBN Aris connection box is.

Regards,

Peter

[Azam]

Today from 12 :15 to 2:30 pm internet was down. Currently, it is working.

However, for last seven days internet connection are dropping suddenly for hour and then automatically fixed.

[Azam]

I didn't notice the mordem box light.