Internet connection problem inquiry(Username xxxxxx)

[Kangkim8]

Hello,
we cannot connect to the Internet with our mobile phones and notebook.
Even rebooting the modem shouldn't work.
Internet connection works, but the browser does not open.
Please tell me how to solve it.

Thank you.

[Anonymous]

Hey @Kangkim8 ,

Let us help check the status of the connection and rectify this ASAP. Could you send me a PM with your details?

How to send a PM? 

Regards,

Hello,
we cannot connect to the Internet with our mobile phones and notebook.
Even rebooting the modem shouldn't work.
Internet connection works, but the browser does not open.
Please tell me how to solve it.

Thank you.