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Sagemcom 5866T Firmware update

Jim546
Level 2

Hi, I am using TPG 5G and have been issued with the Sagemcom 5866T. The device is currently experiencing frequent drop outs. I have been told that the only way to get updated firmware is directly from TPG.  Is a moderator able to contact me on this request? 

 

My device is running software version SGJy100058 

1 REPLY 1
Anonymous
Not applicable

Hi @Jim546 

 

Let us help check what causing dropouts with the connection and rectify this. What devices are affected and what troubleshooting have you taken so far?

 

Could you send us a PM with your details?

 

How to send a PM? 

 

Regards,

 

Hi, I am using TPG 5G and have been issued with the Sagemcom 5866T. The device is currently experiencing frequent drop outs. I have been told that the only way to get updated firmware is directly from TPG.  Is a moderator able to contact me on this request?

 

My device is running software version SGJy100058