Internet connection

[Susanlaws64]

I seem to have internet stop working now we are on NBN. Only works when it wants too

[Anonymous]

Hey,
 

Let us have a look and fix this, could you please confirm the lights available on the modem/router or NBN box? Also send us your details (Username/Customer ID together with the address on file).

How do I private message (PM) in the community (https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093).

Regards

I seem to have internet stop working now we are on NBN. Only works when it wants too