Hi @May2,
Let us help check the status of the connection, could you shoot us a PM with your details so we can proceed with the initial investigation.
How to send a PM?
Regards,
My TPG HFC internet connection frequently disconnects before coming back up. This occurs several times a day and evening.
This is so frustrating as I require a reliable connection. I got a new modem to-link model VX220-G2v last month and modem looks to be working ok. Can you please investigate?
