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Level 1a
My internet is not working, I’ve turned the modem off for 10 minutes and still no connection so I pressed reset button and still no internet. Can you please advise
1 REPLY 1
Moderator

Hi @Chrissie ,

 

We'd love to help see what causing the service not to work. To better understand the sitaution, PM us your account details (Username/Customer ID together with the address on file).

 

In case you need a reference: How do I private message (PM) in the community 

 

Cheers!