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Internet constantly dropping out or lagging

muzzam0n
Level 2
I have been having a lot of issues with my new internet connection. It keeps dropping out and or lagging. It has become almost unusable, need help
1 REPLY 1
Shane
Moderator

Hi muzzam0n.

We test the service and it shows a potential line fault causing connection dropouts, this has been raised to our Engineering Team for urgent investigation.

Expect them to contact you via SMS or Phone call when assessment result becomes available.

Let us know should you require further assistance.

Regards,

 

I have been having a lot of issues with my new internet connection. It keeps dropping out and or lagging. It has become almost unusable, need help