TPG Community

Get online support

Internet cutting out all day

Highlighted
Level 1a
My internet has been cutting in and out since 11am this morning. Looked online and no known outages. Have restarted WiFi and no ideas?
3 REPLIES 3
Highlighted
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

Highlighted
Moderator

Hi Chris

I can see you are having issues.

I can also see that the Black Arris NBN connection box has been up for 48 days.

Could you please restart this device and if the issue persists get back to me via PM.

 

Regards,

Peter

Highlighted
Level 1a
Hi I have restarted and I think it may have solved the problem although not 100% sure. FOXTEL has now disconnected from the WiFi and won’t reconnect!