Get online support
Hi @davelgrant,
Welcome to TPG Community!
We are sorry to know that the connection is unstable and we would like to help get to the bottom of this.
We have located the account using your community details and we were able to check the status of the service.
Our system recorded that the connection is dropping out and we have made line adjustments to make it stable.
We will monitor the connection for now and if the issue persists, please also let us know so we can investigate further.
Hi @davelgrant, we have checked the status of your connection and it appears that the issue is still ongoing.
That being said, we have escalated this to our Engineering Team. We can see that the case engineer has been in touch and discussed the progression of the case.
Should you need any assistance, feel free to drop us a message.