Internet down

pduy1993
Level 2
Speed test showing for whole day 2/1/2024 download 1mb , upload 2 mb for 100mb package ? why ? no technical agent picked up my phone call even 30 mins wait with several calls and website is showing 24/7 ?
1 REPLY 1
Ahra_G
Moderator

Hi @pduy1993,

 

We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

 

If your address is not listed, please send us a private message and we'll help out with your service. 

 

-Ahra_G