Internet dropout constantly

[Kennyyen]

My internet has been constantly drop out since last night. Tried to reboot the modem/router many times but still no luck.

[RajenS]

Hi @Kennyyen 

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

[RajenS]

Hi @Kennyyen 

     I can see there is an open ticket for you, please PM me your best contact number to call, 

I will arrange Tech to your home.

Thanks 

Rajen 

[RajenS]

Hi @Kennyyen 

  Arranged Tech to your home, 

Thanks 
Rajen 

[RajenS]

Hi @Kennyyen 

       Update... 

            Telstra started working with your line fault now.

Thanks 
Rajen