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Internet dropout constantly

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Level 1c
My internet has been constantly drop out since last night. Tried to reboot the modem/router many times but still no luck.
4 REPLIES 4
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Moderator

Hi @Kennyyen 

 

          

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  

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Moderator

Hi @Kennyyen 

     I can see there is an open ticket for you, please PM me your best contact number to call, 

I will arrange Tech to your home.

Thanks 

Rajen 

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Moderator

Hi @Kennyyen 

  Arranged Tech to your home, 

Thanks 
Rajen 

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Moderator

Hi @Kennyyen 

       Update... 

            Telstra started working with your line fault now.

Thanks 
Rajen