Get online support
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
To learn how to send a private message, click here.
I can see there is an open ticket for you, please PM me your best contact number to call,
I will arrange Tech to your home.
Arranged Tech to your home,
Telstra started working with your line fault now.