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Internet dropping out frequently since 22nd January 2025 also Voip keeps disappearing

Sapphire
Level 2

Our internet is dropping out every few minutes or every half hour all day. This has been happening for the last week or so. Also the Voip phone keeps dropping out for hours at a time. I have checked for network issues or maintenance being done but there isn't any. I have reset the modem multiple times and it makes no difference. 

1 REPLY 1
Jacob_Bowz
Moderator

We'll take a look at your connection from our end, @Sapphire. Send through a private message and we'll check it out.