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Internet dropping out late at night

Level 1b
Late at night after 12 am internet goes out for half an hour then comes back on for a couple of minutes and then goes off again. At the moment I am resorting to my mobile data as tpg tech support is closed for the night
1 REPLY 1
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Moderator

Hi @caldwell126,

 

Welcome to the community!

 

I would love to help and see what happened causes dropouts on your connection.

 

I tried to use your community details to pull up the account unfortunately no match.

 

To better understand the situation kindly PM me your account details (Username/Customer ID or Contact number associated with the account).

 

In case you need a reference: How to send a Private Message.

Regards,