Internet dropping out late at night

[caldwell126]

Late at night after 12 am internet goes out for half an hour then comes back on for a couple of minutes and then goes off again. At the moment I am resorting to my mobile data as tpg tech support is closed for the night

[Anonymous]

Hi @caldwell126,

Welcome to the community!

I would love to help and see what happened causes dropouts on your connection.

I tried to use your community details to pull up the account unfortunately no match.

To better understand the situation kindly PM me your account details (Username/Customer ID or Contact number associated with the account).

In case you need a reference: How to send a Private Message.

Regards,