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Internet dropping out

Andromeda51
Level 2

I am getting sporadic loss of the internet.

I can see the Internet light on my TP Link 1600v go off and within a minute or two I see it come on again.

Any suggestions welcome.

Hope these are just teething problems.

1 REPLY 1
luisc
Moderator

Hi Andromeda51

 

 

On TPG modem you need to check the first 3 lights to be on.

Could you PM your CID and username so I can have a look on your internet service.

 

thanks