New NBN no internet

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Level 3
All the lights that are usually on are on but all the devices in my house can not detect the internet or connect it. After i have changed to NBN My internet is fast but constantly disconnects when i download something or join a online chat with friends.
1 REPLY 1
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Moderator

Hi

 

Can you confirm the issue is when connection is wirless or wired? Could you also post the speed you are getting at home

 

Thanks