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Internet is not working

Ngotc
Level 2
My internet has been on and off for the past week and now completely no intent connection at all. The modem keeps flashing and does not seem to be connecting. Normally I reset my modem and it should be fine but this time it doesn't work. Is there a problem with the modem as the network is ok when I check my address online. Can you please check as i need internet for work.
2 REPLIES 2
BryanR
Moderator

Hi@ Ngotc,

 

Please can you provide your CID (Customer Identification) so I can check for you.

 

Thanks

 

Regards

Bryan

 

 

Ngotc
Level 2
Could you use my user name : Ngotc