Hi @Mayank ,
Welcome to the community!
Thanks for raising this to us, we'd love to help and get to the bottom of this. Please confirm the troubleshooting you have done. To better understand the cause of this issue please shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@Mayank wrote:
My internet is not working from today 8:30 pm thought phone connected to modem is working.
I am staying in postcode 3003. Can anybody confirm if this is a known issue.
I am to login to wizard and it say connected
I have restarted my modem multiple times as well
Please suggest any solutions
