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Internet is slow and dropping out (NBN)

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Level 1a

FOr the past month or more our internet has been dropping out and running slowly. We've checked all cables, reset modems, reset passwords everything possible, but no speed over 2MB/s and dropouts every minute or two on and off. 

1 REPLY 1
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Moderator

Hi @iknowmichael,


I recommend you have a read of the below article on slow speed issues.

https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197?utm_source=HC

 

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app. https://www.tpg.com.au/download

 

Thanks
Karl