Internet light off

Level 1a

Currently with ADSL2+ and home phone plan.

I cannot connect to internet since last night. The ADSL & WLAN light is on but Internet light is off.


Good day, sharon


Welcome to TPG Community! 


We're sorry to know that you're unable to use the service. We're certainly here to help! 


I went ahead and tried searching for your account using your Community info but was not able to confidently verify the details. Could you please send us a private message with your account details so we can assist you accordingly? 


You may refer to this link on how to send a PM: How to send a private message


We'll wait for your response. 


Thank you!