Help? My service was reconnected this morning but still have issues getting and internet connection. Everything is plugged in correctly and all other lights are on except Internet.
For customers experiencing issues with their connection, you may check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage
If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link:
