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Internet light off

Level 1a

Currently with ADSL2+ and home phone plan.

I cannot connect to internet since last night. The ADSL & WLAN light is on but Internet light is off.

1 REPLY
Moderator

Good day, sharon

 

Welcome to TPG Community! 

 

We're sorry to know that you're unable to use the service. We're certainly here to help! 

 

I went ahead and tried searching for your account using your Community info but was not able to confidently verify the details. Could you please send us a private message with your account details so we can assist you accordingly? 

 

You may refer to this link on how to send a PM: How to send a private message

 

We'll wait for your response. 

 

Thank you!