Internet light

akhavan73
Level 2
I have recently relocated, and am trying to start up my modem, however the internet light is not turning on. How can I fix this issue?
2 REPLIES 2
Angeli
Moderator

Hi @akhavan73

 

We'll see first if the relocation of service has been completed then we can proceed on getting your modem work. Send a private message with your TPG customer ID/username and we'll take it from there. 


How do I private message (PM) in the community
 

Angeli
Moderator

Hi, 

 

We've received your private message and we'll need your account details to check your installation status. Send us a private message, here's how: How do I private message (PM) in the community