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Internet not working nbn - 2nd time in a month

sanroop282
Level 2
My internet seems to be off again and am outsude Australia. Last time tech support restarted modem online to resolve and it happened again now. Urgent help needed.
1 REPLY 1
Ahra_G
Moderator

Hi @sanroop282

 

 

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: 

If the issue persists, let us have your Customer ID or username via private message so we can confirm the details and also check the status of your service.

 

 

Regards,

Ahra_G