Internet not working

[PaullMay05]

Came home at 4pm (AWST) and internet wasn’t working, checked light and wasn’t on and rebooted the modem but still not working and no NBN outrage where I live?

[BasilDV]

Hi @PaullMay05 

There was an unplanned NBN network outage that affected the majority of WA customers.

This has been resolved and the service should be back to normal.

If you are still not able to access the internet, please send us a private message with your account details for further checking.

BasilDV