TPG Community

Get online support

Internet service down???

Highlighted
Level 1b
I'm not able to connect to the internet since 7pm. Is something wrong with the service apart from the poor connection lately?

Running the diagnosis on my modem gives me a FAIL on Test PPP Server Connection.

Is something wrong on the Sans Souci area?

I'm deeply disappointed with the service provided,

Best regards,
1 REPLY 1
Highlighted
Moderator

Hi @diegofss11 .

I can see your Internet is working from last 3 days with good sync speed, if you still having issue, pls private message me with your customer ID/username and contact details so I can assist you,

Regards,

Sajal