Hi @Ddndaragwa,
Welcome to TPG Community!
We're sorry to know that you're having issues with the speed and we'd like to help get to the bottom of this.
We have located an account using your community details, but we'd like to make sure that we got the right one.
Please PM us your TPG customer ID, username and complete address.
To send a PM, please refer to this link: How do I private message (PM) in the community
