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Internet speed drop down for 2 weeks already

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Level 1c

Disappointed on TPG service, call wait too long no one picks up, slow for chat online as well.

 

I paid for NBN 100 plan for fast speed, should have 85MB , What I have now is 0.2MB or 1MB

 

How many years you gays need to fix?

 

very sick for thispeed.jpgSpeed1.JPGtest speed.JPG

1 REPLY 1
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Moderator

Hi Sikawong

 

 

My apologies if you are not able to reach our support people.

I noticed that you had contacted TPG customer support.

I would like to know if you can test that connection on 5Ghz using speedtest app.

I have been facing issues with some computers on wireless.

Please advice

 

Thanks