Internet speed

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Level 2
Hi, I have just updated my nbn plan from 10mb to 50mb, but my download speed still the same, never exceeds 10mb, could someone please check it for me? Thanks
1 REPLY 1
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Moderator

Hi @Rodrigodias, we have created this community article which may help resolve your concern.

For WiFi issues, here are the articles that we've created to help you improve your home WiFi network.

If the issue persists, please send us a private message with your best contact number and most convenient time to receive a call tomorrow for further troubleshooting.

 

To send a PM, please refer to this link: How do I private message (PM) in the community