spam from tpg user

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Level 1c

Hi i am receiving lots of spam from  TPG addresses     for example

GRoy@tpg.com.au, DWrK@tpg.com.au

These are clearly from a TPG account. Trying to create a rule does not work as the from  name is only 4 characters long and TPG rules need to be 5. Phone support is useless as they always ring when i am at work. Surely TPG does not condone the use of  tpg.com.au as a spam

 

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Moderator

Hi @adsl

 

We'd like to arrange a call from our Senior technicians to look into this further.

Please send me a PM with your preferred time and best number to receive a call.

 

BasilDV

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Moderator

Hi @adsl

 

We'd like to arrange a call from our Senior technicians to look into this further.

Please send me a PM with your preferred time and best number to receive a call.

 

BasilDV

View solution in original post

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Level 1c
Hi I have had a TPG technician contact myself as you indicated you wanted to happen . We adjusted settings and today i have received another email which appears with a TPG from address  as follows Trying to help you <d0t5z@tpg.com.au>     the to address is as follows __gjunga@tpg.com.au my email address is    'gjunga@tpg.com.au'
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Moderator

Hi @adsl

 

This will be raised to our Tech team for further checking.

 

BasilDV