Internet speed

Bradanderic
Level 2
Can someone check my line, as I usually get around 58-60 mbps but getting around 22 mbps. All troubleshooting done and still same problem
1 REPLY 1
Shane
Moderator

Hi @Bradanderic,

 

Thanks for raising this to us, we're able to locate the account and ran an initial test, the result shows the service is getting a passing speed on the line and no line fault were found. In the event that the affected devices with the speed issue are the one connected via Wi-Fi, this could be caused by wireless interference. 

 

Here are some articles that you may find helpful to improve the wireless connection at home.
 

Let us know how it will go.

 

Cheers!