Iprimus and other providers are offering the same NBN speed and Next-Gen Wi-Fi 6 Modem. Can you let me know what modem I am on and can my one be upgraded at no cost? With the price increase with TPG and May be worth moving if other providers are offering more state of the art modems ... View more

Can you please check my address in Maidstone as I have no internet ... View more

Hi, what does it mean if the DSL light continues to blink on router? Before installing NBN it used to be solid green. ... View more

Hi, got my modem for nbn and connected ok, but phone line does not work. Also got a back to base alarm. If the alarm goes off it will not call me to inform and disconnects the internet. What can I do? ... View more

Hi, I have just got connected to NBN, and will be using my DLINK NightHawk router. I have connected all ok and internet speed is great. When my home phone rings the internet will be disconnected. How do I ensure this does not happen. I plugged the phone line from the home phone into my dlink router and left the wall socket going directly into the NBN box. The home phone will no longer work. Can you let me know how i can connect my home phone and receive calls without phone line disconnecting the internet. ... View more

Hi, I have just got connected to NBN, and will be using my DLINK NightHawk router. I have connected all ok and internet speed is great. When my home phone rings the internet will be disconnected. How do I ensure this does not happen. I plugged the phone line from the home phone into my dlink router and left the wall socket going directly into the NBN box. The home phone will no longer work. Can you let me know how i can connect my home phone and receive calls without phone line disconnecting the internet. ... View more