Internet speeds nbn fttp

[seerutmg0724]

Hi team
I recently upgraded my internet speed to SL bundle 100 due to slow internet speed in my previous 50mb package. But however when i check my internet speed in speed test app it still shows around 50 to 53 mbps just like my old package of 50mb. I tried to test intenlrnet connection using TPG app but it shows undefined.
My concern is, whether my internet is upgraded or not? I am still getting same speed with more fee?

[Anonymous]

Hi @seerutmg0724,

Let us help check the status of the plan upgrade and see what we can do to fix the speed. Could you flick me a message with your details?

How to send a PM? 

Regards,

Hi team
I recently upgraded my internet speed to SL bundle 100 due to slow internet speed in my previous 50mb package. But however when i check my internet speed in speed test app it still shows around 50 to 53 mbps just like my old package of 50mb. I tried to test intenlrnet connection using TPG app but it shows undefined.
My concern is, whether my internet is upgraded or not? I am still getting same speed with more fee?